7 min read
ADA Title II Captioning for Public Meetings: What to Do Before the 2027 and 2028 Deadlines
Whether you're a major city, a small municipality, a township, a special...
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Stream it live, caption it for residents and keep the recording on file – from city council to the smallest advisory board.
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Schedule it once, stream it every weekSet recurring meetings up in advance so every meeting starts and ends on time, without anyone remembering to press a button. |
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Reach residents where they already watchNot everyone checks the city website. Simulcast each meeting to YouTube, Facebook and more at once, and meet residents on the channels they already follow. |
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Streams that hold up at 7pm on a TuesdayBoxCast Flow keeps video steady when the chamber's internet isn't. Go live from a browser, an iOS device, our Spark encoder, or the RTMP or SRT encoder you already own. |
Stream and caption every meeting on your calendar, with markers so residents can jump to agenda items.
One predictable annual cost for every public body, not a quote that grows with each new committee.
Works with the RTMP or SRT encoder you already have, so there's no new hardware to buy, install or support.
Captioning built to help you meet WCAG 2.1 AA, plus honest guidance on where it fits in your plan.
Reach residents on your website and social channels at once, with captions in up to five languages at a time.
Planning, zoning, library, parks and water districts are all in scope. Cover them on the same plan.
Give staff members the right access with user permissions
Choose who can watch streams and where they’re shared
See who's watching and where with detailed analytics
| 42.7M Viewers Reached in 2025 |
97.4% Customer Satisfaction Score |
Live captions with custom vocabulary for local names
Review and correct captions before you publish
Built to help you meet ADA Title II accessibility standards
| 35 Caption Languages Available |
5 Different Languages Per Stream |
Every public body covered
Unlimited
Every plan includes unlimited streaming, so adding a committee or board never adds to your bill.
Close to real time
30s
Standard latency is about 30 seconds, so residents at home can follow votes and public comment as they happen.
Support when council meets
7 days
US-based streaming coaches by chat, email or phone. Mon to Sat 9am to 9pm ET, Sun 7am to 8pm ET.
Recordings post to your site automatically after meetings
Video chapters let viewers jump to key agenda items
Share meeting handouts right alongside the video
Cassie Johnson
Executive Assistant to the City Administrator, City of Lindsborg, KS


Whether you're a major city, a small municipality, a township, a special...
If your organization is covered by ADA Title II (cities, counties, townships, special districts, school districts and public universities all are), public meeting video you publish must meet WCAG 2.1 Level AA. That includes captions on live and recorded video. The compliance dates are April 26, 2027 for populations of 50,000 or more, and April 26, 2028 for those under 50,000 and for special districts.
Yes. The ADA Title II web accessibility rule covers all web content from a city, county or other public entity, not just one type of meeting. If you publish videos of a planning commission, zoning board, library board or parks board meeting, those videos need captions that meet WCAG 2.1 Level AA, the same as city council meetings.
Relying on them is risky. The Department of Justice declined to say whether automated captions are enough under the ADA Title II rule and pointed to W3C guidance, which says automatic captions aren't sufficient unless they're confirmed accurate. Posting a meeting to YouTube or another third-party platform also doesn't move the accessibility obligation off your organization.
It depends on your state and often on your organization's approved records retention schedule. Some states set a specific period for meeting video, while many leave it to a state archivist or local records commission. Ask your clerk or records officer for your current schedule, and check whether it was written before you started streaming meetings.
Under the ADA Title II rule, local governments generally have three options for meeting video they've already published: show that it qualifies for the rule's archived content exception, add captions, or remove it from public view. The exception has four conditions and is easy to fail, so review each collection carefully. If you remove videos, keep the files, since unpublishing isn't the same as destroying a public record.
Yes. With BoxCast's document display feature, you can upload agendas, handouts and other files that viewers can open and download while they watch the meeting.
Yes. BoxCast video markers can be added during or after a broadcast, so viewers can skip straight to the agenda item they care about.
ADA Title II information on this page is general information about a federal regulation and is not legal advice. Your organization's obligations depend on your circumstances, and your legal counsel should make that determination.