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BoxCast Streaming
Deliver flawless live video to any audience, anywhere

BoxCast Flow
Ensures smooth playback even on shaky networks

BoxCast Spark
Tap into hardware encoding that's compact and powerful

Broadcaster App
Go live straight from your phone or tablet with studio-quality control

BoxCast Producer
Create professional streams right from your browser

Third-Party Encoders
Use the gear you love with our support of RTMP and SRT

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    BoxCast RemoteMix
    Control your digital mixer in real time from anywhere

    Compatible Mixers
    Connect your favorite digital mixer to BoxCast RemoteMix

    Mixing Station
    Professional mixer control app for desktop and mobile

    Works with BoxCast RemoteMix
    Certified products for real time remote control and monitoring

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      BoxCast OTT Apps
      Launch and monetize your own branded TV and mobile apps

          INDUSTRIES

          House of Worship
          Reach and engage your congregation wherever they worship

          Sports
          Stream games with professional quality for fans everywhere

          Local Government
          Bring transparency and connection to your community broadcasts

          Business
          Power your corporate events, webinars, and live streams

               
                 

                  LEARN

                  Blog
                  Insights, trends, and tips for the audio/video community

                  Tech Tips
                  Quick how-tos and deep dives on the latest streaming technology

                  Guides
                  Essential tips and expert strategies to expand your reach

                  Newsletter
                  Stay up to date with product news, best practices, and more

                  Podcast
                  Hear stories and strategies from our customers and experts

                    DISCOVER

                    Customer Stories
                    Explore real-world success stories to inspire your organization

                    Webinars
                    Get all the details and register for our next live webinar

                    Events
                    Join us at an upcoming conference and meet with our team

                         

                          Live Streaming by Industry

                          Why Your City Needs Live Streaming Customer Support

                           

                          When you stream a live event, there’s a lot on the line. People tuning in from various locations expect a reliable stream. With high expectations that all ride on you, it’s a relief to know that someone’s in your corner.

                          Live streaming can be easy, but issues do come up in the process. What if your network fails? What if you want to experiment with something new?

                          If you run into an issue with your Facebook Live or YouTube Live who do you call? There’s no way to contact someone at Facebook or Google to answer your questions or concerns. Additionally, if your public meetings happen in the evening, your clerk or other meeting administrator may not have your full tech team around to troubleshoot.

                          It’s important to have a team behind you, ready, willing, and enabled to help out.

                          BoxCast’s Proactive Approach to Customer Support


                          At BoxCast, we know how important your live stream is. We are successful when you are successful.

                          BoxCast’s approach to customer support is a little bit different than your average customer support experience because we are proactive, not reactive.

                          If you have a broadcast scheduled, but no video input connected, the BoxCast team will reach out to make sure everything is okay and that you are aware that your video camera is not turned on.

                           

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                          If you have a network issue in your council room, the team has access to advanced diagnostics that will help pinpoint and troubleshoot the issue to get it resolved as quickly as possible.

                          Our Cleveland-based team is one a phone call or a chat away. They are experts in every kind of live streaming setup and will be there when you don’t know what to do.

                          Support matters. Our fantastic team is one of the many reasons why so many of our customers stick with us year after year.