What to Look for in a Local Government Website Video Player

November 28, 2017


If you’ve decided that it’s important for your public meeting live stream to be on your website, your next step is to understand what you might be looking for in a video player.

(Thinking you should just stream on Facebook Live? Here’s what you should be considering)

Not all embedded video players are made the same. This article addresses a few of the features you should be looking for in a player.

One-Time Embed
If you have public meetings often, you don’t want to have to embed each stream individually. Make sure that you pick a solution that allows for a one-time embed.

Automatic Archiving for Video-on-Demand
It can be a pain to download and then re-upload videos after the stream is complete. You need a player that will automatically archive precious streams and keep them embedded under your current broadcast for your viewers to watch on demand.

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AV Equipment for City Halls: Hardware or Software Encoder?

November 21, 2017

If your city has decided to start live streaming it's council meetings, there are several decisions you need to make about your set up. One of those decisions is whether to use a hardware or a software encoder.

When making this choice, the most important thing to keep in mind is how the solution will be used by your clerk, finance officer, or other administrator running the meetings.

If you are like many cities, your staff resources are limited at the time of the meeting. It's important to find the most automated process for the meeting administrator. That person already has a thousand other things to worry about as the meeting gets started. If you choose the wrong type of streaming setup, you will make their lives much more painful on a regular basis.

With this in mind, we recommend choosing a hardware encoder. The benefit of hardware encoders is that, unlike software solutions, they were explicitly built to stream and do nothing else. They are reliable, simple, and take out the additional risk and time of software solutions.

Additionally, hardware encoders free up existing equipment (you don’t have to dedicate a laptop to this process) and are typically less expensive than their software counterparts.

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Why Your City Needs Live Streaming Customer Support

November 15, 2017

 

When you stream a live event, there’s a lot on the line. People tuning in from various locations expect a reliable stream. With high expectations that all ride on you, it’s a relief to know that someone’s in your corner.

Live streaming can be easy, but issues do come up in the process. What if your network fails? What if you want to experiment with something new?

If you run into an issue with your Facebook Live or YouTube Live who do you call? There’s no way to contact someone at Facebook or Google to answer your questions or concerns. Additionally, if your public meetings happen in the evening, your clerk or other meeting administrator may not have your full tech team around to troubleshoot.

It’s important to have a team behind you, ready, willing, and enabled to help out.

BoxCast’s Proactive Approach to Customer Support


At BoxCast, we know how important your live stream is. We are successful when you are successful.

BoxCast’s approach to customer support is a little bit different than your average customer support experience because we are proactive, not reactive.

If you have a broadcast scheduled, but no video input connected, the BoxCast team will reach out to make sure everything is okay and that you are aware that your video camera is not turned on.

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3 Key Considerations When Assessing Your Live Streaming Needs

November 14, 2017

There's a lot to assess while you're deciding what streaming features best fit your organization's needs. Before you go too far down the rabbit hole of features, it's best to take a step back and consider these three key things:
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The Three Questions I Get Asked the Most About Local Government Live Streaming

November 10, 2017

In my day-to-day conversations, I chat with communications directors, public information officers, municipal clerks, IT directors, and city managers about how to use live streaming to increase citizen engagement and transparency in public meetings.

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Alternatives to Mobile Hotspots: Live Broadcasting on the Go

November 06, 2017

Here at BoxCast we believe that every event that is watched live should be streamed live. Unfortunately, not every event takes place in your usual venue where you there is a reliable internet connection. Whether you are streaming an away football game or a charity concert at a remote venue, we have often suggested the use of a simple mobile hotspot from your phone because of the low cost and simplicity.

Sometimes that one little phone just doesn’t get it done and you end up with a pixelated, low quality stream. Here are a few alternatives for getting an internet connection that meets the necessary speeds for a reliable broadcast.

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