Director of Worship Arts, Conway First Baptist Church
BoxCast: You started streaming your services with BoxCast a few months ago. Why'd you decide to start?Craig Bowling: I'd been searching for a streaming service that met our needs and was competitively priced. Several companies seemed promising and I was having trouble distinguishing one from another. Then I met Kyle, one of your salespeople, at the SALT conference in Nashville and asked what makes BoxCast different. His answer stopped me in my tracks - he said the box was bulletproof! That changed everything.
BoxCast: When you looked at other streaming providers, what made BoxCast stand out?CB: The bulletproof aspect really sparked my interest, but I wasn't going to make a decision based just on that. I contacted some of the bigger streaming companies (you stream, I stream, we all stream for ice cream), but nothing felt right. I decided to give BoxCast a try because of its simplicity. It's a box and an encoder, no software needed. It thinks for you!
As soon as I started, it became clear that BoxCast's customer support is what makes you guys truly stand out. You're entirely available - not just M-F 8-5, either. You've even worked with me on Sunday mornings! Everyone's been so friendly and helpful that even if the product were subpar (which it's not), I would've waited around for it to improve. Luckily, the quality of the stream and the archiving is fantastic! I couldn't be happier.