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QA Engineering Manager

Location: Cleveland, OH

Date Posted: November 16, 2020

Department: Engineering

Reports To: Director of Engineering

At BoxCast, delivering quality products to our customers is paramount to our missions. As QA Engineering Manager, you'll build and guide a team of quality assurance engineers that are integral parts of all cross-functional projects, rallying around common goals to deliver value constantly to broadcasters and viewers. You are responsible for bringing strong leadership to the group, developing quality standards and protocols, creating innovative ways to automate and expand product testing, and building a culture of continuous improvement and dedication to the delivery of quality products.

In this role, you will manage, coach, empower, support, and contribute alongside the team that you build and shape. You are expected to emerge as a leader in the organization, working hand-in-hand with the Director of Engineering to deliver results.

  1. Build a great team
    • Ensure you have the right people in the right seats and hire great people
    • Foster a collaborative, team-first culture focused on excellence
  2. Guide and develop each team member
    • Establish a trusting relationship with each direct report
    • Understand what motivates each person on your team
    • Grow, mentor, and lead individuals professionally
    • Praise and criticize directly (with care)
  3. Deliver results
    • Create innovative ways to automate and expand product testing
    • Ensure that customers continue to be served reliably
    • Achieve excellent project execution results by actively participating in sprint planning, kickoff, and review meetings
    • Maintain good relationships with internal and external stakeholders
    • Support organizational strategies and objectives
    • Develop and drive KPIs for objective quality measurements
  4. Leverage technology trends and tools
    • Stay informed of technologies, tools, and vendors that BoxCast can or should be leveraging in order to improve our product offerings
    • Partner to build a DevOps culture through the extension of CI/CD best practices
  • Integrity: Leads by example by exhibiting personal integrity in all ways. Takes responsibility for the organization’s effectiveness. Operates as a beacon of trust and ethical engineering guidance for a growing, high performing team.
  • Collaboration: Understands when to communicate and escalate information critical to business leaders and promotes a collaborative environment within the Engineering team.
  • Judgement: Thinks critically and makes decisions based on quantitative – not qualitative – measures.
  • Achievement: Thrives on execution and is motivated to develop great products that make an impact.
  • Innovation: Creates an environment that fosters creativity and smart risks in order to inspire indispensable solutions to complex problems and dramatic improvements to the business.
  • Bachelor's degree in quality engineering or a related field, or equivalent experience
  • 5+ years experience in a quality engineering field
  • Experience with automated QA tools, such as Selenium, Postman, or Datadog
  • Experience working in an agile environment
  • Demonstrated ability to coach others to success
  • Excellent communication skills
  • High attention to detail and process
  • Understanding of the live streaming ecosystem
  • Experience in a startup tech environment
  • Robust benefits plan including medical, dental, and vision from Day 1
  • Flexible DTO (Discretionary Time Off) policy to take time to recharge
  • A newly renovated office environment near the popular West 25th Street area

READY TO APPLY?

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BoxCast is an easy-to-use, flexible live video streaming solution for organizations. Launched in 2013, BoxCast is an active member of the rapidly growing tech community in Cleveland, OH.

BoxCast is proud to be an Equal Employment Opportunity employer.